Our Commitment to Accessibility
Introduction
At Flowers Delivered London, we are dedicated to providing an inclusive online experience for all our customers. We believe that everyone should have the ability to order beautiful flower arrangements with ease, regardless of any disabilities.
This Accessibility Statement outlines the measures we have taken to ensure our website is accessible to as many people as possible. We are committed to ongoing improvements to maintain and enhance accessibility features.
Our goal is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards, ensuring a high level of accessibility across all our digital platforms.
Accessibility Features
WCAG 2.1 AA Compliance
Flowers Delivered London adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. This means our website meets a wide range of accessibility standards, making our content more accessible to people with disabilities, including those who are blind or have low vision, deaf or hard of hearing, limited mobility, or cognitive impairments.
Our compliance efforts include providing text alternatives for non-text content, ensuring sufficient contrast between text and background, and making all functionality available from a keyboard.
We continuously monitor and update our website to maintain compliance, adapting to new standards and technologies as they emerge.
Screen Reader Compatibility
Our website is fully compatible with popular screen readers, allowing visually impaired users to navigate and interact with our content effectively. We use proper semantic HTML elements to ensure that screen readers can accurately interpret and convey information.
All images, including those of our stunning flower arrangements, have descriptive alt text to provide meaningful descriptions for users who cannot see them. Interactive elements such as buttons and links are clearly labeled to facilitate navigation.
We regularly test our website with various screen readers to identify and address any compatibility issues, ensuring a seamless experience for all users.
High Contrast Design
To assist users with visual impairments, Flowers Delivered London employs a high contrast design scheme. This ensures that text is easily readable against background colors, enhancing overall readability and reducing eye strain.
Our design choices prioritize clarity and simplicity, using contrasting colors for important elements like buttons and links to make them stand out. This approach benefits not only users with visual impairments but also those in brightly lit environments.
Additionally, our website supports user-controlled contrast settings, allowing individuals to adjust the color scheme to their specific needs.
Ongoing Efforts
Accessibility is an ongoing commitment at Flowers Delivered London. We regularly review and update our website to incorporate the latest best practices and technological advancements in accessibility.
Our team receives training on accessibility standards and practices to ensure that all aspects of our website development and content creation consider diverse user needs.
We actively seek feedback from our customers to identify areas for improvement and implement changes that enhance the overall accessibility of our services.
Contact Us for Accessibility Issues
If you encounter any accessibility barriers while using Flowers Delivered London, we encourage you to reach out to us. Your feedback is invaluable in helping us improve our website and services to better serve everyone.
We are committed to addressing any accessibility issues promptly and effectively. Please inform us of any specific challenges you face, and we will work diligently to resolve them.
Ensuring that all customers can order Flowers Delivered London online with ease is a priority, and we appreciate your assistance in making our website more accessible.