Privacy Policy
Introduction
Welcome to Flowers Delivered London. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information
Personal information refers to data that can identify you directly or indirectly. This includes:
- Name
- Address
- Email Address
- Telephone Number
- Payment Information (such as credit card details)
We collect this information when you place an order, subscribe to our newsletter, or contact us through our website.
Non-Personal Information
Non-personal information includes data that does not reveal your identity. This encompasses:
- Browser type and version
- Operating system
- IP address
- Pages visited on our site
- Time and date of visits
This information helps us understand how visitors interact with our website, allowing us to enhance user experience.
How We Use Your Information
We use the collected information for various purposes, including:
- Processing Orders: To fulfill your orders accurately and efficiently.
- Improving Our Services: To understand user preferences and improve our offerings.
- Communication: To send you updates, promotional materials, and respond to your inquiries.
- Security: To protect against unauthorized access and fraud.
Sharing Your Information
We value your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: To comply with laws, regulations, or legal processes.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
Data Security
Your personal information is protected through a variety of security measures. We implement industry-standard security protocols to prevent unauthorized access, alteration, disclosure, or destruction of your data.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of your personal data.
- Rectify: Request correction of inaccurate or incomplete data.
- Erase: Request deletion of your personal data, under certain conditions.
- Restrict Processing: Request limitation of data processing.
- Data Portability: Receive your data in a structured, commonly used format.
- Object: Object to the processing of your data for specific purposes.
To exercise these rights, please contact us using the information provided in the Contact Us section.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to decline cookies, but this may affect the functionality of our website.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the appropriate channels provided on our website.
